1.Go to your client’s profile by searching for their name on the search bar
2.Once you are on the client’s profile click More and select Document Manager
3. Scroll down to “Upload documents”
4.Upload the desired supporting documents (i.e. Health Card, Passport, Birth Certificate, Driver's License, or Government issued Photo ID Card)
5.Once you select submit, a pop-up message will appear stating the documents will be under review by the Medchart team.
Once the documents have been reviewed and verified by Medchart , you will received an email confirmation.