1. Go to your Client's page.
You can navigate to this page by entering their name in the search bar at the top of the screen
2. Once you are on the client's profile , under the Requests Table Identify which record is needed and select the request ID.
3.Once you select the desired request you will be navigated to the Request Details page. Under the records table, locate the "imaging" records under type and select the 3 dots below actions. You will then have the option to Download DICOM. Once the file has been downloaded a zip folder will pop up where you will be able to navigate and open up the imaging files.
Please note, if there are multiple files you can select the "download all" button to save you time from downloading each file individually.
4. Open the downloaded zip folder
5. Switch to the Extract tab at the top of the file explorer and then click Extract All. Please make sure that the "run" file type is "Windows Batch File".
6. Select a destination (i.e. a folder) to extract files to and click Extract.
7. In the new window, click Run – this will open the DICOM viewer which will allow you to view the hospital’s images
You have successfully found and downloaded your client's imaging files!
If you have questions or feedback, please feel free to reach out to us at support@medchart.com