1. Go to the Request Details page by entering the Medchart Request ID on the search bar.
2. Once you are on the Request Details page , go to Options on the top right hand corner and select Edit Request.
3. Indicate the edits you wish to make for the particular request in the dialog box.
For example: date range, types of records etc.. If there are any additional documents you would like to attach, you can do so by uploading the doc under attachments.
4. Click submit to confirm changes.
Great job , you now know how to edit a request once it has been already submitted to Medchart. If our customer success team requires additional information they will reach out to you via email in a timely manner. Please feel free to also email us at [email protected] if you have further questions!