Getting Started

How to Create a New Medchart Account
This guide is intended for organizations who are new to Medchart and wish to request records. If your organization already has an existing Medchart portal, ...
Mon, Mar 13, 2023 at 10:15 AM
How to Join my Organization's Existing Medchart Account
An admin user from your organization must send you an invitation before you can access an existing Medchart account.  The admin user can send you an invite...
Tue, Mar 7, 2023 at 10:03 AM
Welcome to Medchart!
Thanks for joining- we’re excited to have you onboard!  Our goal is to ensure requesting records is a smooth and easy process for all of our clients. We ha...
Wed, May 5, 2021 at 12:09 PM
Unsupported Browsers
The great thing about Medchart is that it is a web-based service, so there's no need to purchase software to use it! It is important to note, howeve...
Wed, Mar 3, 2021 at 11:33 AM
How to Request Records
NOTE: Your request cannot be submitted until the signed MedChart authorization(s) for your client are on file.  If your client is missing the required a...
Wed, Mar 3, 2021 at 12:05 PM
Medchart Canadian Portal Training 2021
We have recently switched over to a self-onboarding model for users that are comfortable getting started on their own. This is in an effort to simplify the ...
Wed, May 5, 2021 at 12:50 PM