Medchart (Ticket Center)

The Importance of Approving Invoices in a Timely Manner MedChart strives to fulfill all records requests as soon as possible, but a key step in accessing re...

1. Click Action Items.  2. Locate your client's request. 3. Click Options and Click Reject Transaction.  4. T...

Please note that only Admin Users will have this function.  1. Click on the person icon in the top right-hand corner of the screen to toggle to the Orga...

1. Click Clients. 2. Find and click on your client's name. You can also search for your client on the search bar.  3. Once you are on ...

Unfortunately, despite clear instruction to provide MedChart with an official invoice for review prior to sending the requested records, a provider may sti...

As the request for records is facilitated by MedChart, the HICs releasing records should be sending their records and invoices directly to us at our head of...