Medchart (Ticket Center)

The Importance of Approving Invoices in a Timely Manner At MedChart, we work to fulfill records requests as quickly as possible. However, a crucial step in...

There may be various reasons why you or your organization might need to dispute an invoice. Whether you believe the fee is unfair or require additional deta...

Your organization may choose to set up auto-approval limits within your portal to speed up the approval of invoices under a specific threshold. Please not...

To locate a copy of the Provider's Invoice for a specific request, please follow these steps:  1. Click Clients on the left hand side of your portal. ...

Unfortunately, despite clear instruction to provide MedChart with an official invoice for review prior to sending the requested records, a provider may stil...

As the request for records is facilitated by MedChart, the HICs releasing records should be sending their records and invoices directly to us at our head of...