Medchart (Ticket Center)

This article only applies to Admin Users in your organization. 1. Click on "Staff Users" on the left navigation menu. 2. Under the Users...

This article only applies for Admin users in your organization. If you have invited your staff or colleagues to your organization's MedChart account...

There are two types of Users in Medchart: Admin Users and Regular Users. We recommend that Partners, Lawyers, and Office Administrators are registered as Ad...

1. Click on the Staff Groups tab in the menu on the left-hand side of the screen. 2. Click Create Group. 3. Enter your group's Name and Desc...

1. Click Staff Groups. 2. Find the group you need to edit in the Staff Groups list and then click the Details button. 3. Click on the Pencil ico...

Please Note: MedChart shall charge a late payment fee of 2% per month on any overdue and unpaid balance not in dispute. 1. Click on the person-shaped ic...

Law firms operating under our pre-pay service do not receive monthly invoices. Instead such users will generate reports - account statements or disbursement...

If your firm's account is configured to manage payments through our credit system, you will need to ensure your account's credit balance remains in ...

1. Click on the person-shaped button on the right-hand side of the screen. 2. Click Organization Information 3. Click on the pencil icon beside ...

Downloading your firm's invoice is a simple and easy process.  Log into Medchart and follow these three steps: 1. Click on the person icon in th...