Medchart (Ticket Center)

You can now transfer Medchart requests to your colleagues! Whether you are going away on vacation or simply handing over a client's file to a co-worker,...

1. Select clients on the top left of the screen        2.Once you navigate to the client page you will see a “filter by team option” 3.This allo...

1.Click action items on the top left side of the portal 2.Locate request and click “review”                                                      ...

1.Click Action Items on the top left side of the portal 2. Locate request. If a request has not yet been submitted and the status is currently “in car...

1. To cancel an already submitted request , navigate to the Request Details page by searching the request ID on the search bar.  2. Onc...

MedChart Fee Refund MedChart charges a flat fee for all of the time and work carried out to retrieve and digitize records. As soon as a request is placed, ...

1. As an Admin user for your firm's Medchart account, log in to your account and click on Organization Settings from the gear icon in the top-right co...

1. Navigate to your client's profile. 2. Click the "+Digital Retrieval" button on the client's profile. 3. Select the Provider (...