How to Release Records

Verify Consent, Upload Records, Request Payment

How to Verify Patient and Consent Information
Navigate to your inbox by clicking "Active Requests" in the left hand navigation menu. Click "View". This will open up a separate ...
Wed, Jan 17, 2024 at 4:06 PM
How to Upload and Release Records
Requests that have been verified will show a status of "Ready to Search Records" in your Active Requests inbox. Click on "Work" to beg...
Wed, Jan 17, 2024 at 4:13 PM
How to Request Payment
You can request Health Information Custodian (HIC) fees by clicking “Request HIC Fees” before releasing records. ‍Examples of HIC fees: extra page counts ...
Wed, Jan 17, 2024 at 4:25 PM