Medchart (Ticket Center)

Before you place your first records request for a client, your client will need to sign the appropriate MedChart authorization(s). Once the Medchart Authori...

If you are creating a request for a provider whose details are not listed in our database, you have the ability to add them to our database and continue wit...

If you wish to request an Ambulance Call Report for your Client, you will need to direct your request to a Paramedic Service. Requesting directly from the h...

1. Go to your client's profile. Enter their name in the search bar at the top of the screen and click the entry.  2. Find your request in the Req...

You can now transfer Medchart requests to your colleagues! Whether you are going away on vacation or simply handing over a client's file to a coworker, ...

You can now transfer and re-assign multiple requests to another user all at once! Follow these steps below:  1. On the dashboard, scroll down to the Reques...

The following steps will show you how to add-on the Urgent Service to a request that has already been submitted.  1. Go to your client's profile....

If you need to share records with a person outside of your organization, you can now do this securely through Medchart. We have developed a process through ...

1. Go to your client's profile. You can navigate to your client's page by entering their name in the Search bar at the top of the screen.  ...

With Medchart, not only can you request your clients' billing history (ex. OHIP and MSP) - you can now also use the the billing history to request your ...