Requests

How to Request Records
NOTE: Your request cannot be submitted until the signed MedChart authorization(s) for your client are on file.  If your client is missing the required a...
Thu, May 6, 2021 at 5:52 PM
How to Create a New Provider for Record Requests
If you are creating a request for a provider whose details are not listed in our database, you have the ability to add them to our database and continue wit...
Thu, May 6, 2021 at 5:57 PM
How to Request Ambulance Call Reports
If you wish to request an Ambulance Call Report for your Client, you will need to direct your request to a Paramedic Service. Requesting directly from the h...
Thu, May 6, 2021 at 6:19 PM
How to Request Records from Sick Kids
Sick Kids is now accepting electronic signature along with photo ID and SDM documents! As of pre-COVID they only accepted original ink signed authorization ...
Mon, Dec 21, 2020 at 3:17 PM
How to Download Diagnostic Imaging
1. Go to your client's profile. Enter their name in the search bar at the top of the screen and click the entry.  2. Find your request in the Req...
Fri, May 7, 2021 at 1:59 PM
How to Re-Assign a Request
You can now transfer Medchart requests to your colleagues! Whether you are going away on vacation or simply handing over a client's file to a coworker, ...
Fri, May 7, 2021 at 2:21 PM
How to Re-assign Multiple Requests
You can now transfer and re-assign multiple requests to another user all at once! Follow these steps below:  1. On the dashboard page select the filter opt...
Tue, Jul 13, 2021 at 3:26 PM
How to Mark a Submitted Request as Urgent
1. Go to your client's profile. You can navigate to your client's page by entering their name in the Search bar at the top of the screen.  ...
Tue, Jul 4, 2023 at 3:52 PM
How to Share Records
If you need to share records with a person outside of your organization, you can now do this securely through Medchart. We have developed a process through ...
Fri, May 7, 2021 at 4:12 PM
How to Manage Shared Records
1. Go to your client's profile. You can navigate to your client's page by entering their name in the Search bar at the top of the screen.  ...
Tue, Dec 8, 2020 at 5:22 PM