Account and User Settings

How to add a user to Medchart
Follow these instructions to add users, change user permissions and access a list of users at your clinic using Medchart. Hover your cursor over the left...
Mon, Dec 7, 2020 at 5:38 PM
Add a Practitioner to Medchart
Adding practitioners helps requesters choose which specific provider they want to request patient information from. Adding Practitioners Hover your cursor ...
Mon, Dec 7, 2020 at 5:39 PM
How to Change your Password and Email Notifications
Navigate to "Configurations" in the left hand navigation bar and click "Personal Settings": How to Change Your Password Click &quo...
Mon, Dec 7, 2020 at 5:42 PM
Update Remittance Information and Add Payable Accounts
Medchart sends 100% of the fees and payments collected from requesters to you each month. You may choose whether you would like to receive payment from Medc...
Fri, Oct 6, 2023 at 11:50 AM
Add a Pre-Payment Fee
Pre-payment fees ("search fees") are automatically charged to requesters at the time of request. These fees ensure a basic payment before you star...
Mon, Dec 7, 2020 at 5:58 PM
Add your fees to Medchart
Fees are the additional Health Information Custodian (HIC) fees that your practice will regularly assess for releasing records. They differ from pre-payment...
Mon, Dec 7, 2020 at 6:00 PM
How to Generate Reports
Use the left-hand navigation menu, click "Configurations". Click "Reports". Click "Configure Custom Templates" to create a...
Mon, Dec 7, 2020 at 6:08 PM