Medchart (Ticket Center)

This article only applies to Admin Users in your organization. 1. Click on "Staff Users" on the left navigation menu. 2. Under the Us...

This article only applies for Admin users in your organization. If you have invited your staff or colleagues to your organization's MedChart account...

There are two types of Users in Medchart: Admin Users and Regular Users. We recommend that Partners, Lawyers, and Office Administrators are registered as Ad...

You can now view staff usage metrics under the Reports function, whereby, you can view the number of requests created per user and the number of requests as...

1. Click Staff Groups. 2. Find the group you need to edit in the Staff Groups list and then click the Details button. 3. Click on the...

If a member of your team has left the company and/or will no longer need to access Medchart, you can archive their account. Doing this will deactivate their...

1. Click on the Staff Groups tab in the menu on the left-hand side of the screen. 2. Click Create Group. 3. Enter your group's Name and De...