Medchart (Ticket Center)

This article only applies to Admin Users in your organization. 1. Click on "Staff Users" on the left navigation menu. 2. Under Staff Use...

If you have invited your staff or colleagues to your organization's MedChart account, they must click a link in the invitation email to confirm their em...

There are 2 types of roles you can select from when adding your Staff Users: Admin Users and Regular Users.  We recommend that Partners, Lawyers, and Office...

You can view staff usage metrics under the Reports tab. This will allow you to view the number of requests created per staff user and the number of requests...

1. Click Staff Groups. 2. Find the group you need to edit in the Staff Groups list and then click the Details button. 3. Click on the P...

If a member of your team has left the company and/or will no longer need to access Medchart, you can archive their account. Doing this will deactivate their...

An Admin may choose to create a Staff Group when they are looking to receive notifications actions completed by a specific group of team members and clients...