Consumers

This collection is for people requesting records for themselves or on behalf of their loved ones

How to Download Imaging
1. Click the My Requests tab in the menu on the left-hand side of the screen. 2. Click the Batch Download button. 3. Click the check boxes be...
Thu, Sep 17, 2026 at 1:00 PM
How to witness a request
A witness signature is needed on the Medical Information Release Authorization form before you are able to submit your request to a healthcare provider. ...
Wed, Aug 6, 2025 at 11:45 AM
How to Pay a Providers Invoice
This guide explains how to pay a provider’s final invoice once they have completed your request and require the remaining payment before forwarding the reco...
Sun, Nov 23, 2025 at 1:50 PM
How to Edit Witness Information and Resend the Signature Request
This article will guide you through the process of editing witness information if an error was made when entering the witness’s name and/or email address.  ...
Thu, Sep 3, 2026 at 9:57 AM