Medchart (Ticket Center)

1. Click on "Clients" in the left navigation menu. 2. Click "New Client" in the top right hand corner. 3. Select the ty...

Before uploading scanned consent forms, please first read our article titled: "Recommendations on Scanning Consent Forms for Best Upload Results"....

NOTE: Your request cannot be submitted until the signed MedChart authorization(s) for your client are on file.  If your client is missing the required a...

NOTE: You cannot check out a request in Action Items unless the client's MedChart authorizations are on file.  1. Click Action Items. 2. Click...

Note: If you need help with downloading Diagnostic Imaging, please refer to our article How to Download DICOM Imaging. 1. Go to your Client's page. ...

Option 1: Request ID # is Known 1. Enter the request ID number in the search bar and then click on your request.  2. Scroll down to the Tracker to...

Medchart currently does not support users cancelling requests themselves. This is because cancelling a request requires contacting the provider (through fax...

1. Click on the person-shaped button in top right-hand corner of the screen. Click Notification Settings in the drop-down menu. 3. Click the check-box...

1. Click Action Items in the menu on the left-hand side of the screen. 2. Click the Witness button beside one of your requests. 3. Click Continue. ...

The great thing about Medchart is that it is a web-based service, so there's no need to purchase software to use it! It is important to note, howeve...